At Tranquil Soul Beauty Therapies we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.


We offer a 100% money back guarantee on Products returned for any reason. We’ll gladly accept returns for any Dermalogica products purchased from Tranquil Soul Beauty and will issue a full refund upon receiving your items within 30 days of the PURCHASE date. Products need to be returned unopened and with packaging in it’s original state.


Should you have a skin response to your product please also contact us as soon as possible.


All returns must be pre-approved by us via email.


Please contact us within 48hr should you have any discrepancies with your order. This must be submitted via email to